About

Two careers, one standard.

I bridge the gap between complex health technology and the human teams relying on it. As an implementation consultant, board member, and World Championship-level wrestler, I apply the same standard of discipline, adaptability, and high performance whether leading digital transformations or competing on the international mat.

Victoria Chhen wrestling at the 2024 Australian National Championships

Experience

2024 — Present

Implementation Consultant

Intrahealth Systems Ltd. (HEALWELL AI Inc.), Melbourne

Lead the implementation, configuration, testing, and deployment of software across the healthcare, justice, and mental health sectors.
Run requirements workshops and business process analysis so solutions match how clients actually work.
Deliver end-user and administrator training remotely and onsite.
Support clients through testing, go-live, issue resolution and optimisation.

2022 — 2024

Application Analyst

Intrahealth Systems Ltd. (HEALWELL AI Inc.), Melbourne

Configured and supported clinical software across Australian and international deployments.
Triaged and resolved complex technical issues alongside clinical stakeholders.
Built the deep technical foundation that underpins my consulting work today.

2019 — 2025

Account Manager & Billing Specialist

DoctorCare Inc. (WELL Health Technologies), Toronto

Managed key relationships with primary care physicians and healthcare practices across Canada.
Delivered reporting, billing support, and operational guidance to enhance clinic performance.
Consulted one-on-one with practice leaders on KPI tracking, workflow optimisation, and regulatory compliance.
Liaised with provincial health authorities to navigate billing requirements and policy changes.

2018 — 2020

Certified Personal Trainer & Sales Coordinator

Bloor Street Fitness & Boxing, Toronto

Programmed and coached one-on-one strength and conditioning clients.
Ran member sales, onboarding and studio administration.

2016 — 2017

Research Assistant

The University of Melbourne

Muscle metabolism and clinical nutrition research, with peer-reviewed publications.

Sport & governance

2× Australian National Champion
2× State Champion
Team Australia representative (2018 — present)
2023 Oceania Champion
2024 Singapore National Champion
2023 Victorian Best Female Wrestler Award
2025 Senior World Championships, Zagreb
Board Member, Wrestling Victoria (2024 — present)
Athlete Advisory Committee, CombatAUS (2026 — present)

Sponsorship

Partner with an elite athlete.

As a self-funded international wrestler representing Australia, I partner with brands and organisations that align with high performance, resilience, and athletic excellence.

Learn more Discuss sponsorship

Education

Master of Biomedical Science (First Class Honours)

The University of Melbourne, 2013 — 2014

Thesis: The Therapeutic Potential of Glycine in Sepsis-Associated Muscle Wasting

Bachelor of Science

The University of Melbourne, 2010 — 2012

Majors in Human Structure & Function and Physiology; minors in Biochemistry and Molecular Biology

Certifications

Advanced Clinical Research Associate (CRA) — CCRPS
Business Analysis Practitioner — Business Analysis Excellence Pty Ltd
Requirements Expert — Business Analysis Excellence Pty Ltd

Australian citizen. Available for domestic and international travel. Full driver's licence.

Core skills

Business Analysis
Healthcare Tech Implementation
Requirements Gathering
Stakeholder Engagement
User Adoption & Training
Process Optimisation
SQL & Data Analysis
VBScript & Customisation
Jira & Confluence

Publications

Glycine restores the anabolic response to leucine in a mouse model of acute inflammation
Expression and localization of heat-shock proteins during skeletal muscle cell proliferation and differentiation and the impact of heat stress
HSP70 drives myoblast fusion during C2C12 myogenic differentiation

Stay up to date.

Connect on LinkedIn and Instagram, or view my official UWW and CombatAUS athlete profiles.

victoria-chhen

Professional updates, project milestones, and industry insights.

Follow on LinkedIn

Instagram

vickychhen

Training, travel, and behind-the-scenes competition content.

Follow on Instagram

UWW Profile

Chhen, Victoria Ling

Official United World Wrestling athlete profile, results, and rankings.

View profile

CombatAUS Profile

Victoria Chhen

Australian combat sports athlete profile and competition record.

View profile